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Additional Information on Services for Families

All services right within the nursing home

HealthDrive professionals use state of the art portable technologies that allow them to provide all routine and preventative services right on-site. Your loved one is spared the cost, inconvenience and discomfort of traveling off-site for care.

Stringent infection control


Your HealthDrive professional follows strict infection control protocols to minimize your loved one's exposure to unnecessary infectious agents. He or she wears gloves and changes them for each treatment, sterilizes instruments between patients, and autoclave heat-sterilizes all instruments exposed to blood and bodily fluids. HealthDrive professionals have portable sterilizers on site with them. In addition, they are provided with disposable jackets, sharps containers for proper needle disposal, and disinfection solutions. Podiatrists are also equipped with a Sani-Vac III,a specialized vacuum for minimizing nail and nail dust dispersal.

Medicare/Medicaid billing where applicable

HealthDrive's billing departments are diligent in staying informed of current Medicare and Medicaid guidelines, including regulations, documentation requirements, and allowable services. We are available to discuss any questions you have regarding eligibility, medical necessity, and bills.

Legible and complete documentation

HealthDrive custom-developed easy to read examination forms and progress notes to ensure that practically anyone can comfortably review information. All documentation was created with our patients' interest in mind. Your loved one's professionals have a random selection of their records reviewed monthly to ensure their appropriateness, completeness and legibility.


Quality assurance program


Each of the specialty areas offered by HealthDrive is headed by a professional who has been with the organization for at least 8 years. Our Quality assurance program begins with our credentialing process which is detailed and through. It includes verification of schooling, licensing, malpractice history, and criminal record background checks. It also includes identifying at least three positive personal references for each candidate provider. As part of the Quality Assurance program these program Directors, Alec Jaret, DMD, Jeffrey Morer, OD, Laura Tasse, AuD, and Mary Manesis-Gilbert, DPM, review random selections of each of their provider's records each month and meet with them for regular peer review meetings. These meetings involve each professional being asked to review three records of another anonymous provider in front of the entire local group. Any issues or concerns identified during these reviews and meetings are directed to the Regulatory Affairs department which will review the concerns and, if necessary, meet with the provider individually to resolve the issue or concern. Providers are also closely monitored for their professionalism, responsiveness, competency, and integrity.

HealthDrive believes that a key aspect of its QA program is the involvement of the facility itself. Therefore, on a quarterly basis, HealthDrive provides the administration of each facility with a report summarizing all services provided to its residents during the past quarter. This information includes, sorted by patient, the service they received, the date of the service, the diagnosis made, if any, the treatment provided, if any, the reason they need to be seen again, if any, and the expected date for that visit, if any.

Compliance program

Under the direction of Rosa Chiacchierarelli, HealthDrive's Chief Compliance Officer, the Compliance and Regulatory Affairs department is comprised of three additional individuals who devote themselves full-time to the assurance that HealthDrive fully complies with all relevant state and federal government, Medicare and Medicaid, and JCAHO regulations and requirements. The Compliance Department is responsible for
overseeing internal record and billing audits, summarizing findings and educating affected parties, implementing any needed corrective action, responding to and resolving any issues raised related to compliance, and in assisting in the credentialing process

 

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