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Additional Information
on Services for Families All services right within
the nursing home
HealthDrive professionals use state of the art portable technologies that allow them to
provide all routine and preventative services right on-site. Your loved one is spared the
cost, inconvenience and discomfort of traveling off-site for care.
Stringent infection control
Your HealthDrive professional follows strict infection control protocols to minimize your
loved one's exposure to unnecessary infectious agents. He or she wears gloves and changes
them for each treatment, sterilizes instruments between patients, and autoclave
heat-sterilizes all instruments exposed to blood and bodily fluids. HealthDrive
professionals have portable sterilizers on site with them. In addition, they are provided
with disposable jackets, sharps containers for proper needle disposal, and disinfection
solutions. Podiatrists are also equipped with a Sani-Vac III,a specialized vacuum for
minimizing nail and nail dust dispersal.
Medicare/Medicaid billing where applicable
HealthDrive's billing departments are diligent in staying informed of current Medicare and
Medicaid guidelines, including regulations, documentation requirements, and allowable
services. We are available to discuss any questions you have regarding eligibility,
medical necessity, and bills.
Legible and complete documentation
HealthDrive custom-developed easy to read examination forms and progress notes to ensure
that practically anyone can comfortably review information. All documentation was created
with our patients' interest in mind. Your loved one's professionals have a random
selection of their records reviewed monthly to ensure their appropriateness, completeness
and legibility.
Quality assurance program
Each of the specialty areas offered by HealthDrive is headed by a professional who has
been with the organization for at least 8 years. Our Quality assurance program begins with
our credentialing process which is detailed and through. It includes verification of
schooling, licensing, malpractice history, and criminal record background checks. It also
includes identifying at least three positive personal references for each candidate
provider. As part of the Quality Assurance program these program Directors, Alec Jaret, DMD, Jeffrey Morer, OD, Laura
Tasse, AuD, and Mary Manesis-Gilbert, DPM, review random
selections of each of their provider's records each month and meet with them for regular
peer review meetings. These meetings involve each professional being asked to review three
records of another anonymous provider in front of the entire local group. Any issues or
concerns identified during these reviews and meetings are directed to the Regulatory
Affairs department which will review the concerns and, if necessary, meet with the
provider individually to resolve the issue or concern. Providers are also closely
monitored for their professionalism, responsiveness, competency, and integrity.
HealthDrive believes that a key aspect of its QA program is the involvement of the
facility itself. Therefore, on a quarterly basis, HealthDrive provides the administration
of each facility with a report summarizing all services provided to its residents during
the past quarter. This information includes, sorted by patient, the service they received,
the date of the service, the diagnosis made, if any, the treatment provided, if any, the
reason they need to be seen again, if any, and the expected date for that visit, if any.
Compliance program
Under the direction of Rosa
Chiacchierarelli,
HealthDrive's Chief Compliance Officer, the Compliance and Regulatory Affairs department
is comprised of three additional individuals who devote themselves full-time to the
assurance that HealthDrive fully complies with all relevant state and federal government,
Medicare and Medicaid, and JCAHO regulations and requirements. The Compliance Department
is responsible for
overseeing internal record and billing audits, summarizing findings and educating affected
parties, implementing any needed corrective action, responding to and resolving any issues
raised related to compliance, and in assisting in the credentialing process
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